Terms & Conditions



  1. Product Descriptions

Descriptions shown in brochures, advertisements, and by way of samples are correct at the time of going to press, errors and omission excepted. They are liable to alteration at any time without notice.

  1. Prices

We may revise prices without notice. Prices will be those ruling at the date of dispatch. Any invoice query should be made in writing within ten days of the date of the invoice. All prices exclude VAT, which is due at the rate currently in force. Quotations and estimates remain current for thirty days unless otherwise stated.

  1. Purchase Orders

Orders will only be accepted on the receipt of a written purchase order from the customer, or via our on-line store.

  1. Invoices & Payment

For customers with credit accounts invoices are payable in full within thirty calendar days of invoice date, unless otherwise stated on the invoice. A proforma invoice will be issued for all other sales, which is to be paid in full prior to the dispatch of the products.

  1. Non-payment

Interest on overdue invoices shall accrue from the date when payment becomes due calculated on a daily basis until the date of payment at the rate of [8%] per annum above the Bank of England base rate from time to time in force. Such interest shall accrue after as well as before any judgment.

  1. Product ownership

Until paid for in full we reserve our title in products supplied.

  1. Export Control

All products which are sourced from U.S.A are subject to U.S. Export Regulations, including, without limitation, the Export Administration Regulations (EAR) administered by the Department of Commerce’s Bureau of Industry and Security. All items (in the form received and/or incorporated into other products) will not be destined to embargo countries according to the EAR part 746 and any applicable United States Department of Treasury regulations (31 CFR part 500 et. seg.). Customer agrees to comply with the terms and conditions of all U.S. Export and Re-export Regulations, and U.S. Government written approvals related to any order.

Some products may be subjected to restrictions for usage by geographic location, application, or other specific export control. It remains the customer’s responsibility to adhere to all appropriate restrictions. Details of appropriate restrictions are available for any products on request.

  1. Delays

We cannot accept liability for delays caused in dispatch or delivery by a third party.

  1. Cancellation by Customer

Orders for products that have not yet been dispatched may only be cancelled with the written agreement of one of our directors. A re-stocking charge of 30% of order value will be invoiced on cancellation for standard products. Orders for customised products cannot be cancelled if the products are completed and available for dispatch. If products are not completed, all costs incurred to date of cancellation will be charged at cost plus 30%.

  1. Cancellation by Techni Measure 

Under some circumstances, we may cancel the contract without notice or compensation. Such circumstances would include inability to obtain materials, labour and supplies, strikes, lockouts and other forms of industrial action or dispute, fire, flood, drought, weather conditions, war, civil disturbance, act of God or any other cause beyond our control making it impossible for us to fulfil the contract.

  1. Incorrect/missing/damaged products

Incorrect, missing or damaged products must be notified to Techni Measure within seven calendar days of receipt, or no claim can be accepted. Obviously damaged products or / packaging should be refused on delivery. Damaged products must be retained for inspection. Liability cannot be accepted for non-delivery of products if notification is not received within ten days of the date of invoice.

  1. Consequential Loss or Damage 

No liability is accepted for any consequential loss or damage whatsoever, however caused.

  1. Acceptance 

Acceptance of products implies acceptance of these conditions. These conditions may not be varied except in writing by one of our directors.

  1. Warranty

Warranty of 12 months from date of dispatch is offered on finished products; where products are further processed by customer warranty ceases after receipt of products.



1. Definitions

In this document the following words shall have the following meanings:

1.1 Agreement” means these Terms and Conditions together with the terms of any applicable Purchase Order;
1.2 “Buyer” means Quad I Ltd, Unit 4, Buccaneer Drive, Auckley, Doncaster, DN9 3QP;
1.3 “Intellectual Property Rights” means all patents, registered and unregistered designs, copyright, trade marks, know-how and all other forms of intellectual property wherever in the world enforceable;
1.4 “Purchase Order” means the standard Buyer document which includes or is attached to a statement of work describing the goods and/or services to be provided by the Supplier and which provides a maximum value payable by the Buyer to the Supplier;
1.5 “Supplier” means the organisation or person who supplies goods and/or services to the Buyer;
1.6 “Supplier Personnel” means any employee or contractor supplied by the Supplier to provide services.

2. General

2.1 These Terms and Conditions shall apply to all contracts for the supply of goods and/or services by the Supplier pursuant to one or more Purchase Order.
2.2 Where it is agreed that the Supplier shall supply goods and/or services, the goods and/or services to be supplied, the price payable and any other special terms agreed between the parties shall be set out in the Purchase Order. All Purchase Orders shall be subject to these Terms and Conditions.
2.3 No changes or variations to these Terms and Conditions or any Purchase Order shall be effective unless agreed in writing between the parties.

2.4 These Terms and Conditions have been established to ensure that purchased material, services,

tooling and equipment comply with the requirements of Quad I Ltd and EN9100

section 8.4.3.

2.5 It is the responsibility of the Supplier to ensure that these terms and conditions are followed

and flowed down where necessary. 

2.6 It is the policy of Quad I Ltd to implement effective controls to ensure all

purchases are made from Approved Suppliers who adhere to these terms and conditions.

3. Price and Payment

3.1 The price and any taxes and expenses for the goods and/or services shall be as specified in the Purchase Order.
3.2 An invoice shall be produced by the Supplier to the Buyer in accordance with the terms set out in the Purchase Order. The Buyer shall pay for the goods and/or services at the end of the month following the month in which the goods and/or services are supplied or in which the invoice is received, whichever is the later. In no circumstances shall the time for payment be of the essence of the Agreement.
3.3 The Buyer shall not be responsible for any expenses, charges or price other than those set out in the Purchase Order.
3.4 In the event of late payment by the Buyer, the Supplier shall be entitled to charge the Buyer interest at the rate of 2% per annum above the base rate of the Bank of
England, from the date when payment becomes due from day to day until the date of payment.
3.5 If the parties agree that the Supplier is to provide goods and/or services or resources in addition to those specified in a Purchase Order, then such agreement will be reflected in a further Purchase Order, which will be deemed incorporated into this Agreement.
3.6 Once a Purchase Order has been agreed by the Buyer the price for the goods and/or services shall be fixed.

4. Warranty

4.1 The Supplier warrants and guarantees that all goods and materials supplied under this Agreement shall be free from any defects, patent or latent, in material and workmanship, conform to applicable specifications and drawings and, to the extent that detailed designs were not provided to the Buyer, will be free from design defects and in every aspect suitable for the purposes intended by the Buyer, as to which the Supplier hereby acknowledges that it has had due notice. The approval by the Buyer of any designs provided by the Supplier shall not relieve the Supplier of its obligations under any provision contained in this Clause.
4.2 The Supplier’s obligations under this Clause shall extend to any defect or non- conformity arising or manifesting itself within the manufacturers warranty period from delivery.
4.3 Where there is a breach of the warranty contained in this Clause by the Supplier, the Buyer, without thereby waiving any rights or remedies otherwise provided by law and/or elsewhere in this Agreement, may require the Supplier to repair or replace the defective goods at the Supplier’s risk and expense or repay the price or part of the price relating to the defect to the Buyer.
4.4 Items repaired or replaced shall be subject to these Terms and Conditions in the same manner as those originally delivered under this Agreement. If the Supplier refuses or fails promptly to repair or replace items when requested under this provision, the Buyer may itself, or through an agent or sub-contractor, or otherwise, repair or replace any item itself and the Supplier agrees to reimburse the Buyer for any costs or expenses incurred.

5. Delivery

5.1 Delivery of the goods shall be made to such location as the Buyer shall direct. Any time agreed between the parties for such delivery shall be of the essence of the Agreement and the Buyer shall be entitled to cancel, without notice, the whole or any part of this Agreement if this Clause is not complied with by the Supplier.
5.2 Where the Buyer cancels the whole or part of the contract in accordance with Clause
5.2.1 All sums payable by the Buyer in relation to the whole or part of the contract cancelled shall cease to become payable;
5.2.2 All sums paid by the Buyer in relation to the whole or part of the contract cancelled shall be repaid by the Supplier immediately;
5.2.3 the Buyer shall be entitled to recover damages from the Supplier for any loss caused as a result of the Supplier’s failure to deliver the goods and/or as a result of the cancellation of the whole or part of the contract.

6. Title

6.1 The Supplier warrants that it has good title to the goods and that it will transfer such title as it may have in the goods to the Buyer pursuant to Clause 6.2.
6.2 Title in the goods will pass to the Buyer when the goods are unconditionally appropriated (by either party or by or with the consent of either party) to this Agreement, or on delivery to the Buyer, whichever happens first.

7. Risk

The goods will be and shall remain at the Supplier’s risk until such time as they are delivered to the Buyer (or at his direction), and are found to be in accordance with the requirements of this Agreement. It shall be the duty of the Supplier at all times to maintain a contract of insurance over the goods and, on request from the Buyer, to assign to the Buyer the benefits of such insurance.

8. Inspection of Goods

8.1 The Buyer shall inspect the goods upon delivery.
8.2 Where goods are damaged the Buyer shall notify the Supplier. The Buyer may reject the damaged goods and the following provisions shall apply:
8.2.1 the Supplier shall collect the damaged goods from the Buyer at the Supplier’s expense;
8.2.2 during the period between delivery of the goods to the Buyer and collection by the Supplier, the Buyer shall not be liable for any loss or further damage caused to the damaged goods;
8.2.3 all sums payable by the Buyer in relation to the damaged goods shall cease to become payable;
8.2.4 all sums paid by the Buyer in relation to the damaged goods shall be repaid by the Supplier immediately;
8.2.5 the Buyer shall be entitled to claim damages from the Supplier for any losses caused to the Buyer as a result of the goods being damaged.
8.3 Where there are shortages in the order the Buyer shall notify the Supplier and the following provisions shall apply:
8.3.1 all sums payable by the Buyer in relation to the missing goods shall cease to become payable;
8.3.2 all sums paid by the Buyer in relation to the missing goods shall be repaid by the Supplier immediately;
8.3.3 the Buyer shall be entitled to claim damages from the Supplier for any losses caused to the Buyer as a result of the shortages.
8.4 If the Buyer so requests, the Supplier shall immediately replace damaged goods or supply goods which are missing at the Supplier’s expense or the Buyer shall be entitled to cancel, without notice, the whole or any unexecuted part of the order and the rights referred to in Clause 5.2 shall apply.
8.5 Where there is an excess of goods in relation to the order the Buyer may reject the excess goods by notice in writing to the Supplier and the following provisions shall apply:
8.5.1 the Supplier shall collect the excess goods from the Buyer at the Supplier’s expense;
8.5.2 during the period between delivery of the goods and collection by the Supplier, the Buyer shall not be liable for any loss or damage caused to the excess goods;
8.5.3 no sum shall be due to the Supplier for the excess goods and in the event that sums are paid to the Supplier for the excess goods, the Supplier shall repay such sums to the Buyer immediately.
8.6 The Buyer may accept excess goods by notifying the Supplier of such acceptance and the price of the excess goods shall be payable by the Buyer.
8.7 The Supplier shall repair or replace free of charge, goods damaged or lost in transit upon receiving notice to that effect from the Buyer.
8.8 The Buyer’s signature on any delivery note of the Supplier is evidence of the number of packages received only and not evidence of the correct quantity of goods received or that the goods are in a good condition or of the correct quality.

9. Supplier’s Obligations

9.1 The Supplier warrants, represents and undertakes that:
9.1.1 all services performed under this Agreement shall be performed with all due skill and care, in a good and workmanlike manner and otherwise in line with best practice within its industry (“Best Industry Practice”);
9.1.2 the Supplier Personnel will possess the qualifications, professional competence and experience to carry out such services in accordance with Best Industry Practice;
9.1.3 the services will not in any way infringe or violate any Intellectual Property Rights, trade secrets or rights in proprietary information, nor any contractual, employment or property rights, duties of non-disclosure or other rights of any third parties; and
9.1.4 it has full capacity and authority to enter into this Agreement and that it has or will obtain prior to the commencement of the services, any necessary licences, consents and permits required of it for the performance of the services.
9.2 The Supplier shall provide the Buyer with such progress reports, evidence or other information concerning the services as may be requested by the Buyer from time to time.
9.3 The Supplier shall be responsible for maintaining such insurance policies in connection with the provision of the services as may be appropriate or as the Buyer may require from time to time.
9.4 The Supplier shall procure that the Supplier Personnel take all reasonable steps to safeguard their own safety and the safety of any other person who may be affected by their actions, and the Supplier agrees to indemnify and keep indemnified the Buyer from all and any liabilities, obligations, costs and expenses whatsoever arising from any loss, damage or injury caused to the Buyer or any third party by the Supplier Personnel.

10. Quality System Requirements

10.1 The supplier shall establish, document and maintain a Quality Management System in accordance with the requirements of AS9100/ EN9100 and this document.

The supplier shall ensure a system is established to control the identification, storage, protection, retrieval, retention and disposition of all records for viewing upon request. Records shall be retained for a minimum period of life of project + 1 year.

10.2 The supplier shall have a documented process to review all quotations and purchase orders received from Quad I including requests for amendments.

Acceptance of the purchase order is acknowledgement that all products & services are to be provided with full traceability to the relevant technical data (e.g. specifications, drawings, process requirements and work instructions). All data MUST be verified to the correct issue prior to the supply of the requested product or service.

Any deviations to the agreed delivery or price must be notified to the buyer as soon as practicable to ensure there is no impact from this deviation. 

Suppliers are restricted from the use of any sub-contractors without the prior approval fromQuad I Ltd. Where such approval has been granted, only designated or approved external providers shall be utilised and ensure that ALL requirements of this document are flowed down. Suppliers shall adhere to the non-disclosure of any data, drawings or specifications to third parties without prior written consent from Quad I Ltd Any changes to products, processes or services, including changes to external providers or location of manufacturing must be notified in writing.

10.3 Where requested, the relevant approvals are to be annotated on certificates of conformity/release notes and must include the suppliers’ approval number. All release documents shall be identified by a unique document number for traceability and must be

signed by an approved signatory nominated by the supplier.

10.10 The Supplier will ensure that all supplied products or services are carried out by competent/qualified personnel.

10.5 All written and oral communications including specifications, procedures and reports shall be in English. Transfer of electronic data shall be through a secure network or password protected email.

10.6 Quad I evaluate suppliers based on quality, delivery and cost. Any concerns arising from the evaluation of suppliers will be notified in writing.

Any non-conformances raised MUST be responded to in a timely manner with full RCCA carried out. Failure to do so may result in removal from Quad I Approved Suppliers List.

The supplier must notify Quad I Ltd in writing of any non-conforming product supplied.

10.7 Quad I Ltd, their customer and any regulatory body reserve the right to visit supplier premises to conduct surveillance audits where it is deemed necessary to monitor performance and suitability of the service/products provided.

10.8 The supplier shall meet specific design and development requirements specified by way of the purchase order and any supplementary documents.

10.9 The use of statistical techniques for process control and product acceptance are recommended to promote continuous improvement in quality, service, delivery, value and environmental management. Examples may include, but are not limited to: –

  • Failure Mode and Effects Analysis
  • Parts per million
  • Control charts
  • Pareto charts

10.10 The supplier shall identify, control and monitor any critical items, special requirements or key characteristics identified within the drawing pack, dataset, material or process specification.

10.11 The supplier shall have in place a system to control, detect and prevent FOD. The supplier shall also prevent and mitigate the use of counterfeit parts to ensure counterfeit part is not delivered to Quad I. If the supplier becomes aware or suspects that it has furnished counterfeit parts to Quad I, the supplier shall notify Quad I immediately. Any counterfeit part identified at Quad I shall be scrapped immediately on site upon informing the supplier.

10.12 The supplier shall plan, implement and control all processes needed to assure product safety during the entire product lift cycle, as appropriate to the organization and the product.

Examples of these processes include:-

  • Assessment of hazards and management of associated risks
  • Management of safety critical items
  • Analysis and reporting of occurred events affecting safety
  • Communication of these events and training of persons.

10.13 The supplier shall carry out all inspection, testing and verification in accordance with contract or purchase order requirements. The inspection required shall include, as applicable, receiving inspection, process inspection, special processes, final inspection and first article inspection. Inspection status of parts shall be clearly detectable during all stages of manufacture ensuring only products which have passed the required inspections and testing being supplied. Inspection and testing reports shall be made available upon request.

Only qualified or competent personnel shall perform inspection and testing.

10.110 Payment will be made in line with purchase order schedule only. Early delivery will only be accepted if agreed prior to goods being delivered.

10.15 By the acceptance of these Terms and Conditions, the seller represents that it has not participated in any conduct that violates the Standards of Business Ethics and Conduct of Quad I Ltd, alternatively, equivalent Business Ethics and Conduct of seller. If, at any time, Buyer determines that seller is in violation of the applicable Standards of Business Ethics and Conduct, Buyer may cancel any agreement made upon written notice to seller and Buyer shall have no further obligation to seller.

11. Status and Liabilities

11.1 It is expressly understood that neither the Supplier nor the Supplier Personnel have the authority to act as agent for the Buyer or to contract on the Buyer’s behalf.
11.2 The Supplier Personnel shall at no time be deemed to be employed or otherwise engaged by the Buyer.
11.3 The Supplier shall be responsible for paying the Supplier Personnel and for making any deductions required by law in respect of income tax and National Insurance contributions or similar contributions relating to the provision of the services. The Supplier agrees to indemnify the Buyer in respect of any claims that may be made by the relevant authorities against the Buyer in respect of tax demands or National Insurance or similar contributions relating to the provision of the services by the Supplier.
11.4 The Supplier shall, and shall procure that the Supplier Personnel shall, comply with all applicable statutes, rules and regulations in providing the services, including all immigration and employment requirements imposed by any applicable jurisdiction, and the Supplier shall indemnify and hold harmless the Buyer from damages arising out of any failure to do so.

12. Termination

12.1 The Buyer may terminate this Agreement for any reason by providing 15 days prior written notice to the Supplier.
12.2 The Buyer may terminate this Agreement with immediate effect by providing written notice to the Supplier if:
12.2.1 the Supplier or the Supplier Personnel commit any material or persistent breach of this Agreement;
12.2.2 the Supplier fails to or refuses after written warning to procure that the Supplier Personnel provide the services properly required of them in accordance with this Agreement;
12.2.3 the Supplier passes a resolution for winding up (other than for the purpose of solvent amalgamation or reconstruction), or a court of competent jurisdiction makes an order to that effect;
12.2.4 the Supplier ceases to carry on its business or substantially the whole of its business; or
12.2.5 the Supplier is declared insolvent, or convenes a meeting of or makes or proposes to make any arrangement or composition with its creditors; or a liquidator, receiver, administrative receiver, manager, trustee or similar officer is appointed over any of its assets.

13. Indemnity

The Supplier agrees to indemnify the Buyer against all claims, costs and expenses which the Buyer may incur and which arise, directly or indirectly, from the Supplier’s breach of any of its obligations under this Agreement.

14. Intellectual Property Rights

All Intellectual Property Rights produced from or arising as a result of the performance of this Agreement shall, so far as not already vested, become the absolute property of the Buyer, and the Supplier shall do all that is reasonably necessary to ensure that such rights vest in the Buyer by the execution of appropriate instruments or the making of agreements with third parties.

15. Force Majeure

The Buyer shall not be liable for any delay or failure to perform any of its obligations under this Agreement if the delay or failure results from events or circumstances beyond its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, flood or industrial disputes, and the Buyer shall be entitled to a reasonable extension of its obligations.

16. Relationship of Parties

Nothing in this Agreement shall be construed as establishing or implying any partnership or joint venture between the parties and nothing in this Agreement shall be deemed to construe either of the parties as the agent of the other.

17. Assignment

The Supplier shall not be entitled to assign its rights or obligations or delegate its duties under this Agreement without the prior written consent of the Buyer.

18. Severability

If any provision of this Agreement is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions herein shall continue in full force and effect as if this Agreement had been agreed with the invalid illegal or unenforceable provision eliminated.

19. Waiver

No failure by the Buyer to enforce any of these Terms and Conditions shall constitute a waiver of its rights hereunder.

20. Notices

Any notice to be given by either party to the other may be served by email, fax, personal service or by post to the address of the other party given in the Purchase Order or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent, if sent by fax shall be deemed to be served on receipt of an error free transmission report, if given by letter shall be deemed to have been served at the time at which the letter was delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post.

21. No third parties

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

22. Entire Agreement

This Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written.

23. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.